Program: Working Holiday Canadá

Location: Resorts of the Canadia Rockies.

Country: Canadá

Salary: From CAD $ 15/ Hour

Housing: Staff accommodation provided at discounted price

Details:

FRONT DESK AGENT- Front Desk


Work Schedule: Hours and shifts can vary, and can fluctuate seasonally
Level of English Required: High
Start Dates: May/June (Summer), October/November (Winter)

Description:
Front Desk Agent’s are responsible for handling and delivering guest luggage and
answering guest queries in an efficient manner while working in a fast-paced
environment. Your role will be to provide exceptional service and work as part of a
team to achieve great success and creating a memorable first impression for the guest!

Job Duties:

  • Offer professional, friendly and engaging service.
  • Greet guests on arrival, complete daily check ins and outs and guest requests.
  • Answer phone calls and emails daily.
  • Answer guest inquiries regarding the area, resort and hotel services and facilities.
  • Responsible for maintaining personal cash float used to assist guest with
    transactions and currency exchange.
  • Participate in the operation of hotel guest activities as needed.
  • Follow all safety policies.
  • Follow departmental policies, procedures and service standard.
  • Other duties as required.


Required Experience:

  • Previous hospitality experience is an asset.
  • Previous front desk hotel experience is required.
  • Exceptional customer service abilities.
  • Ability to work in stressful, high-pressure situations.
  • High attention to detail.
  • Strong decision-making, organizational and communication skills.
  • Strong leadership skills, positive team player.

Start Dates: 01-05-2018 until 30-06-2019

End Dates: 01-05-2018 until 30-06-2019

NOTA: Las Condiciones de la oferta de trabajo se han presentado en condiciones ideales según la necesidad y proyección en el momento de la solicitud del empleador y podría sufrir modificaciones.